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Here is a list of our most Frequently asked questions

How do I know I am using a Gas Safe registered engineer?

All competent engineers will have a 6 digit registration number and the authenticity of this can be found on the Gas Safe website: www.gassaferegister.co.uk

What do I do if I can smell gas?

If you smell gas shut it off at the meter immediately and open windows and doors, then call a Gas Safe registered engineer or national grid on 0800 111 999, you can also follow these handy tips on how to stay safe in your home.

My radiator is hot around the edges but cold at the bottom?

This problem usually occurs when there is a sludge build up at the bottom of the radiator which indicates that your heating system pipework is dirty & will most likely need cleaning using a power flush machine.

What is carbon monoxide?

Unsafe gas appliances can produce a highly poisonous gas called carbon monoxide (CO). It can cause death as well as serious long term health problems such as brain damage.

My boiler has stopped working?

If your boiler has a fault check our list of boiler fault codes here. Or give GoGo Gas LTD a call on 01296 296 427 and we will be happy to pop round and take a look.

Got a question that's not here? Feel free to contact us and we will be happy to help.